Aftermarket Performance Radar: Your journey to excellence starts here

By Maximilian Wegner and Elena Yakushkina

From shifts in vehicle technology to new competitive dynamics, the automotive aftermarket is changing. Players must adapt their capabilities to survive. Roland Berger’s Aftermarket Performance Radars offer a solution. They allow both suppliers and distributors to assess their performance across all industry capabilities, facilitating adaptation and identifying growth opportunities. Follow the link to try them free today.

These are challenging times for the global automotive aftermarket. While still robust and growing, with an expected CAGR of 3% through to 2033, the industry is in flux. Fundamental changes in the automotive sector, from trade wars to the transition to electric vehicles, are forcing suppliers and distributors to adjust and adapt. In such a climate, only the excellent will survive. So how can aftermarket players successfully navigate the challenges and become the winners of the future?

How to be a winner

Our analysis shows that the predicted growth in the global aftermarket will be driven by price increases, with volume decreasing slightly as production of legacy parts declines. New parts will therefore offer the best growth opportunities.

To succeed in this shifting landscape, flexibility and the development of new capabilities are key. Guided by an overarching strategy, suppliers and distributors will need to build consistent performance along all business areas to defend their legacy business while simultaneously seizing new growth opportunities. Future top performers will not fail in any performance area, will excel in many performance areas and will be leaders in at least one performance area.

How can they do this? Players must be nimble and react quickly. A critical first step is to assess their current performance and identify opportunities for improvement.

The Roland Berger Aftermarket Performance Radar

To help, Roland Berger has developed Aftermarket Performance Radar assessment frameworks for both suppliers and distributors. These use a questionnaire to instantly measure the performance of suppliers in 24 business capabilities (19 for distributors) across seven key functions, as outlined below.

The process is simple – companies simply complete our online self-assessment questionnaire. Responses are instantaneously compared against pre-established low- and high-performance indicators to determine the performance level in each capability. Results are immediate and individual, whether they show best-in-class performance or room for improvement. This enables respondents to quickly identify opportunities and boost capabilities. Click on the link to take the questionnaire now.

For further, in-depth assessment, you can request a free analysis of your survey results to help determine your company’s position relative to the market or prioritize focus areas. Roland Berger also offers a range of solutions to help companies achieve excellence in any capability, from strategy development to acquisition support and digital transformation.

Whatever you would like to discuss, we’re here to help. We have already supported dozens of companies to define winning automotive and independent aftermarket strategies, so take the questionnaire and get in touch today. We look forward to hearing from you.

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